Privacy Policy

Bervia Jewellery ("we", "us", "our") is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you shop with us.

Last updated: June 2025

What We Collect

• Name, email address, and delivery address (to process and deliver your order)
• Payment information (processed securely via Shopify Payments — we never store card details)
• Browsing behaviour on our website (via cookies, to improve your experience)
• Communications you send us (to respond to your enquiries)

How We Use Your Data

• To process and fulfil your orders
• To send order confirmations, tracking updates, and customer service communications
• To send marketing emails if you've opted in (unsubscribe at any time)
• To improve our website and product range
• To comply with legal obligations

Sharing Your Data

We do not sell your personal data. We may share it with trusted third-party service providers (e.g. Royal Mail for delivery, Shopify for store operations). These providers are contractually required to keep your data secure.

Cookies

We use essential cookies to operate our store, and optional analytics cookies to understand how people use our site. You can manage cookie preferences via the banner on your first visit.

Your Rights (UK GDPR)

You have the right to access, correct, or delete your personal data, and to object to or restrict certain processing. To exercise your rights, contact us at hello@berviajewellery.com.

Data Retention

We retain order data for 7 years for tax and legal purposes. Marketing preferences and account data are retained until you request deletion.